Top 12 things our customers like about Otterskin Roof Gear
1. Top-quality materials with excellent, reliable workmanship
2. Quick response to your calls and you'll rarely get voice-mail
3. Most comprehensive warranty in the flat roof industry
4. Licensed, insured and bonded
5. Our work results in dry floors and stain-free ceilings
6. Prompt and accurate estimates and communication
7. Core samples verify existing roof condition - no surprises
8. No interruptions to your business' daily operation
9. Very energy efficient roof systems installed
10. Commercial, flat & low-slope roof specialists
11. Authorized Duro-Last Elite Master Contractor
12. Free estimates and references available upon request
The service we provide and our commitment to you
OVERVIEW
Otterskin Roof Gear is committed to providing our customers, and potential customers, with service not typically found in this industry! From the first time you call for an estimate until long after your roof is installed, the Otterskin Roof Gear crew will treat you like a valued friend, not just another job on the books!
PRE-INSTALLATION
Beginning with the initial visit, we will thoroughly inspect the condition of your roof, determine the best course of action, and if a replacement is necessary, take precise measurements that will be used to provide you with a very accurate estimate.
Once the estimate is ready, rather than simply mail or fax it to you, we will take time to review it with you and answer any questions you may have. We feel this is important for you since an investment such as this is worth taking the time to know exactly what you are getting.
Once the installation is scheduled, we take care of everything needed to get the job going. We will pull the permit if required in your area, secure any dumpsters that may be needed and work with city officials or neighboring businesses if loading space is limited.
INSTALLATION
During the installation, our dependable, professional and courteous installation crew will do everything possible to not disrupt the normal day-to-day operations of your business and customer activity. Throughout the day, the area be well kept and then we do a thorough cleaning before leaving each day.
POST-INSTALLATION
Once the installation is complete, a certified Duro-Last inspector will perform a thorough inspection of your new roof to ensure it is installed per the manufacturer's specifications. The inspector will then give us a grade on how well we did. Our running average inspection score is over 94%. As a result we are annually recognized by Duro-Last as an Elite Master Contractor!
Finally, once your new roof is installed and you receive you warranty, we are committed to being there for you if you need anything else or ever have any questions.
Our energy-efficient WHITE membrane will make your roof "GREEN!"